Our Novus PLUS portfolio of managed services provides our clients peace of mind that their back office,warehousing, order fulfillment operations and maintenance commitments are fully staffed and supported by a team of qualified professionals.

Logistics Management
It's critical that your equipment vendor understands product compatibility between specific parts,software releases and product manufacturers. Novus engineers are manufacturer trained and qualified. Our commitment to product knowledge is critical to our success and to the success of our clients.
Novus stocks millions of dollars of both common and critical components. Novus' extensive inventory, technological expertise and multiple locations provides the assurance that our clients can offer their customers with the right part, at the right place, at the right time.

Inventory Management
Utilizing Novus' warehouse and inventory management service enables our clients to lower its operating costs of labor, plant and equipment all while providing them real-time access to their assets. With 3 stocking locations in different time zones, a Novus warehouse is a sensible cost effective solution to overhead costs. Using our inventory management service also provides clients access to Novus' extensive knowledge base when navigating the intricacies of hardware-software compatibility and the technical support of legacy gear.

Buy Back
Looking to sell excess inventory, mitigate the cost of a new system or sell your existing system? Novus will purchase out-of-service equipment. Simply submit the NOVUS BUY BACK FORM via fax or EMAIL for a quote.
Advanced Repair/Replacement Novus clients can subscribe to next day replacement for service-affecting issues, and 3-5 business day advanced replacement for non service-affecting issues. Remote programming and support can be provided as well for eligible parts.

Call Center Operations
Let Novus supervise and manage your call center operations for tech support, sales and order fulfillmentapplications. Our qualified personnel can provide answers to a myriad of questions regarding the equipment Novus supports.